We currently ship to the United States, United Kingdom, and countries within the European Union.

At Naterrai, every order is carefully packed and shipped from our Europe and US based facility using reliable, tracked shipping methods. Here’s everything you need to know about how your skincare arrives safely to you.

Where We Ship

• 🇺🇸 United States

• 🇬🇧 United Kingdom

• 🇪🇺 European Union

Please note: At this time, we do not ship outside these regions. We’re working toward expanding availability soon.

Processing Time

• Orders are typically processed within 1–3 business days.

• You’ll receive a confirmation email as soon as your order is on the way.

Estimated Delivery Times

• United States: 4–5 business days

• UK & EU: 5–7 business days

Please note that delays may occasionally occur due to customs clearance or high seasonal volumes.

Shipping Costs

• Free shipping on all orders.

Tracking Your Order

Once shipped, you’ll receive a tracking link via email so you can follow your parcel every step of the way.

Customs & Duties

• Orders may be subject to customs duties or taxes depending on your country’s regulations. These are the responsibility of the customer.

Sustainable Packaging Promise

We pack every order with care using recyclable or biodegradable materials wherever possible. Our commitment to the planet is just as important as our commitment to your skin.